Privacy Policy

Last updated: 27 May 2025

Welcome to dragonsoop.com, the official website of Dragon Soop. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us — including when browsing our website or purchasing from our online store.

1. Who We Are

This website is operated by:

Corinthian Brands (CBL) Limited
Conyngham Hall, Bond End,
Knaresborough, HG5 9AY, United Kingdom

  • Company Number: [Insert company number]

  • Data Controller Email: scottingham@corinthianbrands.com

  • Postal Contact: Data Controller, Corinthian Brands (CBL) Limited,
    Conyngham Hall, Bond End, Knaresborough HG5 9AY

2. Age Restriction

This website is intended only for individuals aged 18 and over. We enforce age verification upon entry and do not knowingly collect data from individuals under 18. Our products and any associated promotions are strictly aimed at those aged 18+.

3. What Data We Collect

We may collect the following types of data:

  • Identity & Contact Data: name, delivery address, email, phone number (if provided during store purchases or user-initiated contact)

  • Transaction Data: order history and purchase details from our merch store

  • Technical Data: IP address, browser type, operating system, and website usage

  • Usage Data: how users interact with our website (pages visited, time spent)

  • Social Media Engagement Data: via Facebook and Instagram ad platforms (non-identifiable unless users interact directly)

We do not send unsolicited marketing emails. If you contact us via email, we will use the information you provide solely to respond to your query.

4. How We Collect Your Data

  • Directly from you: e.g., when you email us or place an order in our store

  • Automatically via our website: through cookies and analytics tools

  • Social media platforms: we may receive anonymised engagement metrics from Meta (Facebook & Instagram)

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: for processing merch store orders

  • Consent: for optional cookies and social media tracking

  • Legitimate interests: to improve our services and understand how our site is used

  • Legal obligation: to comply with applicable laws (e.g., age verification, accounting)

6. Cookies and Analytics

We use cookies to:

  • Operate core website functionality

  • Improve performance through anonymised usage data (via Google Analytics)

  • Measure marketing effectiveness (e.g., via Facebook Pixel and Instagram)

We only set non-essential cookies after you provide explicit consent via our cookie banner.

Third-Party Tools:

  • Google Analytics: collects anonymised usage data

  • Meta (Facebook & Instagram Ads): we may use the Facebook Pixel to measure campaign effectiveness

You can change your cookie preferences anytime using our [Cookie Settings] link or browser controls. You can also opt out of Google Analytics: https://tools.google.com/dlpage/gaoptout

7. Data Sharing

We may share your data with:

  • Service providers: for payment processing, order fulfilment, or web hosting

  • Analytics and marketing platforms: only with your prior consent

  • Legal authorities: if required to comply with the law

All service providers are contractually bound to protect your data and act only on our instructions.

8. International Transfers

Some third-party services (like Google and Meta) may transfer data outside the UK. We ensure such transfers comply with the UK GDPR through:

  • UK adequacy decisions or

  • Standard Contractual Clauses (SCCs) where required

9. Data Retention

We retain your data only as long as necessary:

  • Order data: kept as required for tax and legal reasons (usually 6 years)

  • Analytics data: retained for up to 14 months

  • Contact emails: kept only for as long as necessary to handle your query

10. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict our processing of your data

  • Withdraw consent (where processing is based on consent)

  • Complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise your rights, please email scottingham@corinthianbrands.com

11. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on this page, and we will notify users of material changes where appropriate.

12. Contact Us

For any privacy concerns, please contact:

Data Controller
Corinthian Brands (CBL) Limited
Email: scottingham@corinthianbrands.com
Post: Conyngham Hall, Bond End, Knaresborough HG5 9AY